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| Tylite's
subsidiary Ptera Wireless is developing Tylite's wireless
network system, including community NOC/data centers and POP
(Point of Presence) locations to provide the connectivity for
remote users in your new network. For more information on Ptera,
go to www.ptera.net |
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| Another
Tylite subsidiary is Priority Terabit Inc., which is
a CLEC for providing a range of services from simple telephone
to full video/TV/VOD. For more information on Priority Terabit
Inc, contact Jim Wilson at 509.927.7837 |
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| Customer
Service/FAQs |
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Tylite
can help you determine the right network for you, analyze possibilities,
design a brilliant network, and manage the RFP process for build-out.
We can offer services for your network, manage those services or
train your staff to do so. The possibilities are illuminating. But
in every scenario, Tylite is committed to providing the best possible
service with brilliant ideas and people, glowing technology and
dazzling performance for your network. If you'd like more information
on a Tylite network, please contact our Customer Service Department
at 509.927.7837 or email info@tylite.com
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FAQs
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| How
can I have a Tylite network installed in my city, county, school
district or business? |
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Contact the Tylite office at 509.927.7837 and set up a presentation.
We'll show you the possibilities and work with you to design
a network that fits your needs. |
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| What
if we're not sure as to the type of network we need? |
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Tylite
can perform a network analysis document that shows specific
pros and cons of each type of network in your specific location.
This will provide a clear direction of how you should proceed. |
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| Will
a Tylite network improve the speed of Internet access, download
times and ability to handle advanced services? |
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Yes.
In some environments, Tylite's network can achieve speeds up
to10+Gbps. |
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| How
long does it take to have a new network designed and built? |
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It
varies on the needs, size and geographic area of the new network.
But usually the design phase can be completed in anywhere from
2 - 6 months, with build out taking 2 - 12 months. |
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| What
about remote areas of my city or school district? |
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Through
Tylite's sister company-Ptera-we can offer wireless access to
locations in more remote areas. They can obtain the same service
and speeds as those wired directly. |
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| How
do you suggest managing the build-out phase? |
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Tylite
can identify qualified construction companies to handle the
build-out phase. We will develop a custom RFP (Request for Proposal)
to distribute to all interested companies, and can help select
the right one for your needs, as well as manage the entire build-out
process. |
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What types of services are available for a Tylite network? |
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Video
on demand services, audio on demand, advanced entertainment/gaming
applications, community-specific information and services from
bill-paying to babysitters, local promotional opportunities
and more. |
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How do we manage the services? |
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Tylite
can do that for you-providing service providers and managing
the network-or we can train your staff to manage the network
and help you select the optimal service providers for your needs. |
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